We're pretty straightforward about how we handle your info. This isn't some corporate template - it's how we actually work with client data at our Toronto studio.
Last updated: November 2024
Look, we get it - nobody actually enjoys reading privacy policies. But since we're asking you to trust us with your architectural dreams and personal details, we figured we owe you transparency about what happens with your information.
When you reach out to us or work with our studio, we'll collect the basics - your name, email, phone number, that sort of thing. If you're a client, we'll obviously need more details about your project, site info, budget ranges, and design preferences.
We also grab some technical stuff when you visit our website - IP addresses, browser types, pages you check out. Nothing creepy, just standard analytics so we can see if folks are actually finding what they need on our site.
Sometimes clients share photos of their current spaces or properties. We keep those files secure and won't use them for anything beyond your project unless you've given us the green light.
Your contact details help us actually communicate with you - sending project updates, scheduling site visits, answering questions. Pretty straightforward stuff.
Project information lets us do our job - creating designs that actually fit your needs and constraints. We'll share relevant bits with engineers, consultants, or contractors who're working on your build, but only what they need to know.
We might send occasional newsletters about sustainable design trends or our latest projects. You can opt out anytime - we won't take it personally.
Here's something important - we love showcasing our work, but we'll always ask before featuring your project in our portfolio or marketing materials. Some clients prefer to keep things private, and that's totally cool.
If you do let us share your project, we might post photos on our website, social media, or in presentations. We'll typically avoid sharing specific addresses or personal details unless you're okay with it.
We're based in Toronto, so we follow Canadian privacy laws (PIPEDA if you want to look it up). Your data lives on secure servers, and we use encryption for sensitive stuff.
Our team's trained on privacy practices, and we only give access to folks who genuinely need it for their work. We're not selling your info to anyone - that's not our business model and frankly, it'd be pretty sleazy.
We work with some external services - our email provider, cloud storage for project files, website analytics tools. These companies have their own privacy policies, but they're contractually obligated not to misuse your data.
If we need to share info with authorities (think building permits, zoning applications), we'll only share what's legally required. We might also need to disclose stuff if there's a legal obligation, but that's rare.
You've got options here. Want to see what data we have about you? Just ask. Need something corrected or deleted? We can do that (though we might need to keep some records for legal or accounting purposes).
You can withdraw consent for marketing communications anytime. If you've given us permission to use project photos and change your mind later, let us know and we'll remove them from future materials.
Got concerns about how we're handling your info? Reach out directly to us at info@stellaratquinthosik.info and we'll sort it out.
Our website uses cookies - mostly for keeping track of your session and understanding which pages get the most attention. We use Google Analytics to see how people navigate the site.
You can disable cookies in your browser settings if you want, though some features might not work as smoothly. We don't use advertising cookies or track you across other websites.
We keep project files and client info for as long as necessary - typically around seven years after project completion for accounting and legal purposes. After that, we'll securely delete or anonymize your data unless there's a specific reason to keep it.
Marketing contact info sticks around until you unsubscribe or we haven't heard from you in a really long time.
We might update this policy occasionally - usually when we add new services or tools, or if regulations change. We'll post the updated version here and note the date at the top.
For major changes that affect how we handle your data, we'll send you a heads up via email if we've got your contact info.
If something here doesn't make sense or you want more details, just reach out. We're actual humans and happy to talk through any concerns.